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@ROG63 wrote:
I see several posts from other users regarding no sound on NBC but no real solutions. Using the Xfinity beta app with Roku and sound will not work for NBC. Looking for advice. Checked setting as suggested.
NBC sound works fine on my roku. does it work on your smart phone/tablet? a PC?
while watching live did you press the * (star) roku button and verify audio track is on english?
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Thanks for reporting this @ROG63 @MN1396
We found an issue with a specific region for NBC audio. The engineering team has resolved it, so it should work now. Let us know if you still see issues.
Thanks!
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