MusicalGym's profile

Contributor

 • 

37 Messages

Sunday, February 7th, 2021 3:00 AM

Closed

HBO Max Not Available for Comcast Secondary ID

My wife has primary id of our account, so she had to sign in and "activate" hbomax using her computer so I could watch a movie on TV On Demand.  I don't have the capability to stream hbomax to my computer.  How does a secondary id (me) get access?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Accepted Solution

Contributor

 • 

37 Messages

4 years ago

I was able to watch after including me as part of household.

It doesn't appear to have anything to do with the cable tv box.

Gold Problem Solver

 • 

25.9K Messages

4 years ago

Presently the app on X1 boxes doesn’t support secondary profiles
forum icon

New to the Community?

Start Here