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HBO Max Not Available for Comcast Secondary ID

MusicalGym
Contributor

HBO Max Not Available for Comcast Secondary ID

My wife has primary id of our account, so she had to sign in and "activate" hbomax using her computer so I could watch a movie on TV On Demand.  I don't have the capability to stream hbomax to my computer.  How does a secondary id (me) get access?

CCAndrew
Diamond Problem Solver

Re: HBO Max Not Available for Comcast Secondary ID

Presently the app on X1 boxes doesn’t support secondary profiles

I am a Retired Official Comcast Employee
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MusicalGym
Contributor

Re: HBO Max Not Available for Comcast Secondary ID

I was able to watch after including me as part of household.

It doesn't appear to have anything to do with the cable tv box.