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Error with app on Samsung TV
Hello
I’m getting an error on my Samsung tv when I open the app. The error is TVAPP-00100. Are you able to help?
I’m getting an error on my Samsung tv when I open the app. The error is TVAPP-00100. Are you able to help?
LuizAlexandre
Contributor
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21 Messages
6 years ago
Hi Folks, I'm with the same issue. Everything was working fine, and yesterday (11/14/19) all my Samsung TVs started showing this TVAPP-00100 error. I've performed several steps with no luck so far:
- Restart both the modem and TVs
- Signed out of the app and then deleted the Xfinity Stream Beta app from one TV and install it again: it is now even worse - I don't recommend doing it. The app hangs in the first screen.
- Reset the Xfi modem to factory settings
I opened a ticket with Comcast and it was escalated to Tier 2. Let's see how it goes.
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EG
Expert
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111.5K Messages
6 years ago
https://www.google.com/search?q=TVAPP-00100&rlz=1C1SQJL_enUS782US782&oq=TVAPP-00100&aqs=chrome..69i57&sourceid=chrome&ie=UTF-8
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Fredeut
New Poster
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3 Messages
6 years ago
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LuizAlexandre
Contributor
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21 Messages
6 years ago
Same issue reported here: https://forums.xfinity.com/t5/Stream-TV-App/xfinity-beta-streaming-not-working-AGAIN-on-Samsung-TV/m-p/3282225#U3282225
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LuizAlexandre
Contributor
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21 Messages
6 years ago
It seems it's fixed now ...
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CDub1
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2 Messages
6 years ago
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Cmromanski
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2 Messages
6 years ago
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RonaldDavis29
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1 Message
5 years ago
I think i fugured out the problem. It has to do with the strength of your internet connection to your Gateway. The PC i was geting this error on is wirelessly connected to my network. I called customer support and they had no idea what the problem was. I then tried to login to MyGateway directly and was unable to do that either. So I rebooted the gateway and now both are working again
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