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Error code 14001 on android phone

Boo1179
New Poster

Error code 14001 on android phone

I have an android phone. Stream app used to work. Now says error code 14001, I need to go to play store and update. When I hit the update button it comes right back and will not update. My husband has same phone and his updated fine. How do I fix this?
Rustyben
Expert

Re: Error code 14001 on android phone


@Boo1179 wrote:
I have an android phone. Stream app used to work. Now says error code 14001, I need to go to play store and update. When I hit the update button it comes right back and will not update. My husband has same phone and his updated fine. How do I fix this?

standard fix: remove all files (cache) for the app, remove the app. reboot the phone (power down restart - not just turn off). reinstall the app. accept the terms and conditions.



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