Error Code 3305 on all 3 of my devices can’t stream , my internet is working fine

[Cheryl143]

For the past 2 days I've been getting error 3305 on every channel on the Xfinity Stream app, despite being connected to the internet.  I have already deleted and re-installed the app twice, and still gives the connection error 3305 on all channels, and states that if internet is otherwise working, which it is, to select another channel, where I get the same exact error. All other streaming apps work, except Xfinity Stream.  What is going on Xfinity?

[leonetti]

Same here. Have not been able to stream for 5 days and counting. Internet speedtest shows download speeds of about 300 mpbs. This started suddenly and has not worked since on any device in any browser.

[Rustyben]

3305 is no internet (usable) to reach comcast's server. need to not be on vpn and be on comcasts's DNS. 

[Cheryl143]

That is ridiculous , I use vpn for security and when I'm on the go! Xfinity needs to allow v'n acess especially for those who travel overseas! Why am I not able to use the service with vpn as I did in the past, that's what on the go means! This needs to be fixed

[Rustyben]

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@Cheryl143 wrote:

That is ridiculous , I use vpn for security and when I'm on the go! Xfinity needs to allow v'n acess especially for those who travel overseas! Why am I not able to use the service with vpn as I did in the past, that's what on the go means! This needs to be fixed

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the terms of service point out that streaming is only allowed in the USA. There is no access outside except by downloading programs in the usa.