Community Forum
Top

Cannot view channel content connected via wi fi from Argentina

ANSWERED Go to best answer
Michguy1
Frequent Visitor
‎10-09-2019 09:04 AM

Cannot view channel content connected via wi fi from Argentina

Can navigate to a live TV show and to On Demand but neither displays program video or audio
0 Likes
Go to best answer
CCAndrew
Diamond Problem Solver
‎10-09-2019 10:09 AM

Re: Cannot view channel content connected via wi fi from Argentina

It only works in the U.S. You would’ve needed to download movies/shows to a mobile device before leaving the country

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
0 Likes
Go to best answer
BruceW
Gold Problem Solver
‎10-09-2019 11:39 AM

Re: Cannot view channel content connected via wi fi from Argentina

@Michguy1

https://www.xfinity.com/support/articles/live-tv-streaming says:

 

I can't watch all of my live TV and/or Xfinity On Demand streaming when I'm traveling. Is there a problem?
... Streaming and downloading of content when outside of the United States is not allowed due to limitations on rights by content providers.
0 Likes
Go to best answer
Michguy1
Frequent Visitor
‎10-09-2019 12:55 PM

Re: Cannot view channel content connected via wi fi from Argentina

Thank for the reply.
I plan to download a VPN and try to access that way.
0 Likes
Visit Our Help Communities