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Flex is paused, won’t unpause

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New Poster

Flex is paused, won’t unpause

Flex is paused and won’t unpause. Won’t let me forget it either. I’ve done a gateway reset, didn’t work. Help please?
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New Poster

Re: Flex is paused, won’t unpause

Trying to make a payment
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Official Employee

Re: Flex is paused, won’t unpause

Hello Wolf2020. We appreciate you visiting and posting on the Xfinity Forums. I can assist with troubleshooting your pause issue on your Flex box. Have you tried a power cycle yet?


I am an Official Comcast Employee.
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