We have been an xfinity customer since 1993. We purchased a cell phone from xfinity sales and were told we had 14 days to return it if we did not need it. Xfinity Mobile did not work for us. I have been trying to return this phone but have not been able to. I have been on hold for hours at a time only to get disconnected. Once I do talk to someone they cannot help me. I spoke with one lady who had things all set up and was going to call me back but never did. I have less than 4 hours before the phone is not returnable. I need support now. I am on hold right now for 45 minutes. I need a call back as soon as possible. Thank you in advance.
*I was able to get this phone shipped back! Thank you Comcast!