weipro's profile

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Thursday, July 30th, 2020 8:00 AM

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spam mobile email?

Anybody getting official looking emails from "Support team" at Comcast that says you are being charged for a new $1200 phone you did NOT order?

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5 years ago


@weipro wrote:

Anybody getting official looking emails from "Support team" at Comcast that says you are being charged for a new $1200 phone you did NOT order?


Not me.

https://www.xfinity.com/support/articles/comcast-verified-email

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5 years ago


@weipro wrote: ... official looking emails from "Support team" at Comcast ...

If you check your email with Comcast's Xfinity Connect webmail (https://connect.xfinity.com/), look for the XFINITY Verified Email logo next to any message that claims to be from Comcast/Xfinity. More info in the link posted above. If the logo is missing when you view the message in webmail, the message is not from Comcast.

Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program, not even in Comcast's own email app. It's only visible when you use their web email site.

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