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sending email through android

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New Poster

sending email through android

I still can't or reply to emails on my android , it keeps moving it to outbox and say couldn't send.

I tapped on storage and cleared data and it still doesn't let me send email.

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Expert

Re: sending email through android


@lw4944 wrote:

I still can't or reply to emails on my android , it keeps moving it to outbox and say couldn't send.

I tapped on storage and cleared data and it still doesn't let me send email.


You probably should log in to webmail and check your storage there.  Click on the gear icon and it will tell you how much storage you're using.


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New Poster

Re: sending email through android

Nope, I'm only at 2% storage used for 10 gig. That shouldn't affect me sending email, maybe receiving eamil.

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Problem Solver

Re: sending email through android

Remove your email account from your device. Then add your email account to your device and it should enter the latest and correct incoming and outgoing ports and settings. 

If your problem is with a Comcast.net account, be sure to set it up as a IMAP account, not a POP legacy account. You may have to go to webmail to convert your account. 

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New Poster

Re: sending email through android

That seems to do it! I had to go to Google store in order to uninstall it and reinstall it but problem solved.
Thanks