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"We're sorry. Something went wrong. Please try again in a moment"

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Regular Visitor

"We're sorry. Something went wrong. Please try again in a moment"

Constantly get this message on my Android Samsung S8Plus cell phone.  I can't read my comcast emails.  How to fix this?  It's really annoying.

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Frequent Visitor

Re: "We're sorry. Something went wrong. Please try again in a moment"

Me too! I've had this issue for a long time and I've seen others complain about this issue but never anyone responding with a fix or solution.
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New Poster

Re: "We're sorry. Something went wrong. Please try again in a moment"

Same issue when trying to access my statements. Contacted support and they told me they'd fix it but still not working.

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New Poster

Re: "We're sorry. Something went wrong. Please try again in a moment"

Same problem with my Galaxy Note 10 (and previously with my Note 8). Been going on for years. If I uninstall, reinstall it  usually works long enough to read important messages. If Xfinity can't fix this, is there an alternative email app that would work?

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Contributor

Re: "We're sorry. Something went wrong. Please try again in a moment"

I have been having the same issue for the last six months.  I get the same message whenever I try to access my bills via the iPhone App, or webpage from all of the different browsers.  I have had chat conversations multiple times and tickets have been opened with engineering but nothing ever changes.  It is becoming very frustrating since I am paying my bill each month with autopay, but have no idea what Xfinity is billing me for!