Regular Visitor
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3 Messages
iPhone XS won’t send MMS to android phones
I have tried using cellular to send MMS messages and it also won’t send. I have tried all the troubleshooting tips online like signing In and out of iMessage. I have tried it all. I have had the phone since June and have never been able to send MMS messages to android phones. Anyone else have this problem?
XfinityChrisL
Official Employee
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280 Messages
6 years ago
Hello Uberchicpolish!
Thank you for reaching out to us through the Xfinity Forum. I am more than happy to assist. I hope you’ll pardon he delayed response. Know that we are here to help.
When you get the opportunity, click on my name ComcastChrisL. You will be re-directed to my profile page and from there you will see a blue ‘send message’ button.
In your reply, please include your first and last name, the full service address, the mobile number, and the last 4 digits of the stored payment method on file.
Once I authenticate the account, I will investigate this further. Thank you for your continued time, and patience!
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