I have a 2 month old iPhone XR that was bought and unlocked from AT&T.
When I brought the phone to the Xfinity store to port it, based on the IMEI number it was incompatible tecnhology. The store tried a blank sim and it didnt work. They want to sell me a new phone for $650, with minimal trade in.
I took the phone tio the verizon store, swapped in a live SIM and it worked to make calls !!!
What can Xfinity do about using this phone? When will the problem be fixed.
If I buy an Xfinity phone and later want to go to another network, ATT verizon or others, will the new phone work on all networks
Solved! Go to Solution.
The iPhone XR model 1984 is the only model sold in the US and is compatible with all of the providers. Do you happen to have a Public Beta or Developer IOS software version on the iPhone? I had that happen to me with a Public Beta version of IOS and Xfinity would not recognise it until it was restored to the current version.
Also if you purchased a new phone from Xfinity, it would work with other providers once it is unlocked.