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Xfinity vs Verizon Mobile Phone Service?

szeet
Contributor

Xfinity vs Verizon Mobile Phone Service?

I subscribe to xfinity internet/tv.  I currently have a Verizon 2gig plan that costs me $66.09/month. I need a new phone - at least $24.99/month for a Samsung S20 FE. The XFINITY Store in the Rotunda tells me they'll sell me a 3gig plan for $30.00/month + tax and give me a discount on the phone. It sounds too good to be true. I have read xfinity throttles wifi which does concern me some.  What don't you like about xfinity phone service?  Wwhat do you like about the service?

Would like to hear from others using Xfinity phone service.

 

Thanks

rightfooted
Expert

Re: Xfinity vs Verizon Mobile Phone Service?

The plan you choose has nothing to do with what you're charged for the phone. You can change you plan as your needs change. Speaking as a senior, I like that I have the ability to control my costs. I have no complaints about the service. My sister came to XM from Verizon a few years ago and continues to remain with them. The links below should answer most of your questions.

 

https://www.xfinity.com/mobile/learn/plan

https://www.xfinity.com/mobile/policies/broadband-disclosures

https://www.xfinity.com/mobile/shop?category=device

 

 

 


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szeet
Contributor

Re: Xfinity vs Verizon Mobile Phone Service?

Much thanks for the reply.

I have since learned from the xfinity forum there is a 600kb limit on the size of pictures that can be sent over XM andsome can't send images or the images are not received by the recipient0.

  it appears many XM users have not been able to get their XM problems fixed by XM staff.    

I little discouraged but will continue looking into XM service.

rightfooted
Expert

Re: Xfinity vs Verizon Mobile Phone Service?

My sister and I have been with XM for over 3 years, and have never had any problems texting pictures. I use Textra, and it has a setting that automatically reduces the file sizes to be within the allowed limit.

 

My first phone was an LG X Charge. I had various issues with the native text app. A Comcast employee recommended Textra. I installed it and have been using it ever since with no issues. I now have a moto g power.

 

My sister has the LG Stylo 6 and uses whatever app that came with, and hasn't had any issues.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
szeet
Contributor

Re: Xfinity vs Verizon Mobile Phone Service?

It appears the image/attachment size is limited to 600kb.

Some others have complained their phones became "bricked"

useless, after software upgrades.

Well, I think I can live w/ the 600kb limit

and if my phone gets bricked I'll buy a throwaway

'til it's fixed.

 

szeet
Contributor

Re: Xfinity vs Verizon Mobile Phone Service?

Another problem appears to be streaming video is limited to 480.

I'll have to try that to check out the quality.