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Xfinity visa gift card expired

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New Poster

Xfinity visa gift card expired

Hello,

 

My $100 vissa gift card expired before I used it. Can you help me?

 

Thanks,

B

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Official Employee

Re: Xfinity visa gift card expired

Hello echo_queen,

 

I’m sorry to hear your gift card has expired.  I’d love to help you out with this.

 

Please reach out to me via private message.  Click on my name ComcastJaredB and from the profile page click on the blue ‘send a message’ button.  In your private reply please include the following information so that I may authenticate and access the account;

 

First and last name, mobile number, complete service address, and the last 4 digits of the pay method on file.  

 

Thank you for your time and patience,

 

Jared


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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New Poster

Re: Xfinity visa gift card expired

Hi Jared, I am also having this issue with an expired gift card. It was a completely unused $300 card. Hoping to get some help on this.

 

Thank you,

 

Shen

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Official Employee

Re: Xfinity visa gift card expired

Hello redmaplehome,

 

I’ll be more than happy to help. 

 

Please reach out to me via private message.  Click on my name ComcastJaredB and from the profile page click on the blue ‘send a message’ button.  In your private reply please include the following information so that I may authenticate and access the account;

 

First and last name, mobile number, complete service address, and the last 4 digits of the pay method on file. 

 

Thank you for your time,

 

Jared


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!