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Xfinity mobile

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Xfinity mobile

Xfinity keeps charging my bank account $7.50 a month. It has been months since I cancelled my service and severed ties. At least I thought...
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Official Employee

Re: Xfinity mobile

Hello @Marcyc1 ,

 

Thanks for your time and my apologies for the situation that you mention of.  In case this goes unresolved, when you get a chance, reach out to me via private message.  You can contact me by clicking my name ComcastChrisL, and from my profile page, click on the blue ‘send a message’ button.

 

In your private reply please include the first and last name, complete address, mobile number, and the last 4 digits of the card on file.  Once I authenticate and access the account, I’ll do the needed research and reach back out to you.

 

Chris


I am an Official Comcast Employee.
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