Community Forum

Xfinity mobile

New Poster

Xfinity mobile

Xfinity keeps charging my bank account $7.50 a month. It has been months since I cancelled my service and severed ties. At least I thought...
Official Employee

Re: Xfinity mobile

Hello @Marcyc1 ,


Thanks for your time and my apologies for the situation that you mention of.  In case this goes unresolved, when you get a chance, reach out to me via private message.  You can contact me by clicking my name ComcastChrisL, and from my profile page, click on the blue ‘send a message’ button.


In your private reply please include the first and last name, complete address, mobile number, and the last 4 digits of the card on file.  Once I authenticate and access the account, I’ll do the needed research and reach back out to you.



I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!