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Xfinity mobile calls not going through

JW0327
New Poster

Xfinity mobile calls not going through

This has happened to my wife and I numerous times and now we are considering looking at other phone companies. We never had this problem with Verizon Or T-Mobile for and used the same phones so I don’t want to hear any excuses. We constantly miss calls because our friends and family say our calls are going to voicemail sometimes it happens to us too where we can’t dial out at all. I called my wife 4 times today thinking something is wrong because she always answers or calls back and it turns out she’s not getting any of my calls. She called me 3 times and I didn’t get any of hers. Worst service I’ve ever had
posthumus86
New Poster

Re: Xfinity mobile calls not going through

This is happening to me and my wife.  Neither one of us uses WiFi calling, and the same issue happens in many locations even with good signal strength.  We cannot call each other, or call out to other people. Sometimes the call will drop well into the conversation.  It is getting very frustrating.  The phone worked fine when I first got it, but now it is dropping incoming and outgoing calls all of the time.

Valgal523
New Poster

Re: Xfinity mobile calls not going through

Same deal here. My son trying calling me 6 times from school & I never received any of them. He thought I just turned my phone off. Xfinity is no help. I knew this service was to good to be true