New Poster
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3 Messages
Xfinity gift card scam
A few months ago I was told that if I switched my phone plan to Xfinity mobile, I would receive a $150 gift card. When I purchased a new phone through them, I was told that I would then receive a $250 gift card instead. I just received a $100 gift card, which is $150 short of what I was promised. Is this a scam? When will I receive my additional $150? That is the only reason we purchased a phone through you all.
Sarah30
New Poster
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3 Messages
6 years ago
The agent who spoke with me was Jason Binggrant. I can provide you with the dates I spoke with him. If the conversations are recorded, you could listen to the conversations for proof of this promise.
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snow7551
Contributor
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336 Messages
6 years ago
did you read the find print of the agreedment when you singed up in order for you to get the card you must port-trasfer your mobile number from your carrier then after that is done it will then take 90 days for your card too come has long has you keep up on your phone payments and dont miss any payments
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Sarah30
New Poster
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3 Messages
6 years ago
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snow7551
Contributor
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336 Messages
6 years ago
you did not need too cancel your service when you port your number over then it will automatically cancel the old service for you there for if you had cancel it your self then the trasfer of the number you ported may not work and Xfinity will then give you a new number
and if that end up being the case then you may not be getting your card
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