Rick-314's profile

Regular Visitor

 • 

12 Messages

Thursday, July 2nd, 2020 4:00 PM

Closed

Xfinity Mobile, Samsung Galaxy S8, No Voicemail Notification

For several months I have been using Xfinity Mobile with a "Bring Your Own Device" Samsung Galaxy S8 phone (Android v9, One UI version 1.0, ex-Verizon). When someone leaves a voicemail message there is no notification saying so. Every time I notice a missed call I have to remember to check and see if I have a voicemail message. How do I get voicemail notifications?

This conversation is no longer open for comments or replies and is no longer visible to community members.

New Poster

 • 

2 Messages

5 years ago

I've had my s8 for 3 years and I still can't figure out how to get notifications

Contributor

 • 

19 Messages

5 years ago

Are you using the vm app?

Contributor

 • 

19 Messages

5 years ago

My S8+ works ok with vvm, however the S10+ doesn't.

Regular Visitor

 • 

12 Messages

5 years ago

> Are you using the vm app?

 

If you mean the "Xfinity Mobile Voicemail" app, I tried it and concluded it won't help. Have you tried this app and believe it can do what is needed?

Regular Visitor

 • 

12 Messages

4 years ago

> My S8+ works ok with vvm, however the S10+ doesn't.

 

By "works ok" do you mean you get a push notification whenever you receive a voicemail? That is my problem. The original post is still a problem for me, even with the latest version of the app. (Please keep on my specific topic, or else the comment makes Xfinity support people think the problem is handled.)

Regular Visitor

 • 

12 Messages

4 years ago

It's been a year now, and still no fix or workaround for my original post -- I have been using Xfinity Mobile with a "Bring Your Own Device" Samsung Galaxy S8 phone (Android v9, One UI version 1.0, ex-Verizon). When someone leaves a voicemail message there is no notification saying so. Every time I notice a missed call I have to remember to check and see if I have a voicemail message. How do I get voicemail notifications?

Official Employee

 • 

376 Messages

Hello! I apologize that you are experiencing continued issues with receiving voicemail notifications with your Xfinity Mobile service. We have a dedicated team of Xfinity Mobile experts that can investigate this issue further, and this team can be reached via one of the following methods:

• SMS Text Message: 1 (888) 936-4968
• Phone: 1 (888) 936-4968
• Chat:
https://comca.st/3wbJC2H

Thank you! -Ty

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here