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Wrong outgoing caller Id

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Frequent Visitor

Wrong outgoing caller Id

On one of my lines whenever I call anyone they see a different name ( most likely of previous owner) , how can I get this updated / fixed ?
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Problem Solver

Re: Wrong outgoing caller Id

Your new number was most likely someone's landline number that was in a CNAM database which may or may not have been used mostly by landline carriers for their incoming caller ID programs. These databases may eventually be updated, but don't hold your breath. 

  • The Caller ID number is controlled by the calling party making the phone call. It’s a fixed billing number it never fails.
  • The Caller ID name (CNAM) is controlled by the answering party. It’s a database lookup from unfortunately a database not tied to or owned by the sender! Argh!

Google "Fix Caller ID Name" to learn more, and some possible fixes, but it will probably cost you.