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Why is my current cycle billing showing $96, not $60, after change to 10GB plan?

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Frequent Visitor

Why is my current cycle billing showing $96, not $60, after change to 10GB plan?

I just changed from the by-the-gig plan to the 10GB plan for $60 a month? A couple of days left in the billing cycle, and I was up to 3.92 GB usage, likely to go up over 4. So why does my "current cycle" dollar amount now show $96 for a $60 plan? It doesn't itemize to show me anything beyond the $60.

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Frequent Visitor

Re: Why is my current cycle billing showing $96, not $60, after change to 10GB plan?

Update: It appeared to be a temporary problem. The bill amount went to $60 the next morning.

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New Poster

Re: Why is my current cycle billing showing $96, not $60, after change to 10GB plan?

Glad your problem was solved!  One thought to consider...if you're regularly using less than 4 GB of data, it might be cheaper to pay for 3 at $30/month and pay $12 for the extra GB.