Community Forum

Where is my note 20 ultra??

Soulshadow456
Regular Visitor

Where is my note 20 ultra??

Can someone please tell me if they have already received there note 20 ultra , I pre ordered on the 8th and it's the 21st and no one can tell me when it will even ship, although the Xfinity mobile store says that the phone is in stock , but they haven't shipped mine
ckhannarong
Regular Visitor

Re: Where is my note 20 ultra??

Did you chat with customer support? You might be able to pick it up from their store.

Soulshadow456
Regular Visitor

Re: Where is my note 20 ultra??

Yup, they do not know when it will ship, I've tried contacting everyone I could, and they said I couldn't pick it up either, which makes no sense, I just hope I see it soon, I'm sure people have already gotten theirs thru Xfinity, my friend got his two days early from att I'm just upset I really need a new phone, I should never of bought the thing
Heraclesun
New Poster

Re: Where is my note 20 ultra??

I got mine the 19th , they emailed me that it was shipping with a tracking number.
Soulshadow456
Regular Visitor

Re: Where is my note 20 ultra??

that's awesome congrats, when did you order it if you don't mind me asking, I ordered mine on the 8th, guess I'm pretty much scr$$ed, so I probably won't be getting it for another two weeks or so
Heraclesun
New Poster

Re: Where is my note 20 ultra??

August 7th, but I'm having issues claiming the 150$ credit so I guess there's that lol.
Soulshadow456
Regular Visitor

Re: Where is my note 20 ultra??

Yea i heard that Xfinity customers are having issues claiming the 150, that messed up that makes me angry, at least we get a 400 visa tho, which is what really matters, I hope we can resolve the 150 issue, hopefully I'll here from them on Monday I must have ordered mine right at the beginning of the next shipment cycle, as long as I get it we will be ok, I just don't feel like going thru the hassle of trying to cancel everything, I wasn't even going to pre order this phone because I need a new phone asap, I only did it because of the promotions, thanks for all the info, when I get mine I'll see what's up about the 150 and try to find a solution.
Soulshadow456
Regular Visitor

Re: Where is my note 20 ultra??

I'm just curious because I want to know if anybody else is waiting for their phone
Soulshadow456
Regular Visitor

Re: Where is my note 20 ultra??

So Xfinity did me real dirty they cancelled my pre order the same day and gave me no warning no email no nothing, and now I have to wait for them to clear my account so I can try and repurchase and loose my pre order incentives I'm going to cancel all Xfinity services