I made the switch from verizon to xfinity while keeping my old number. The activation said it failed. The customer support said to just wait 4-5 days for it to activate.
Is this generally how it goes?
It's certainly possible, although my Xfinity rep who called me said everything looked fine and it always takes 4-5 days to activate, which didn't sound correct to me. Sounds like it's time to call and be placed on hold again.