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Verizon to XFinity - Takes 4-5 for Activation?

irbki
New Poster

Verizon to XFinity - Takes 4-5 for Activation?

Hey,

 

I made the switch from verizon to xfinity while keeping my old number. The activation said it failed. The customer support said to just wait 4-5 days for it to activate.

 

Is this generally how it goes?

 

Robert

steve061768
Frequent Visitor

Re: Verizon to XFinity - Takes 4-5 for Activation?

It took 90 seconds for each of my VZW lines to port to XM.

Did you enter the correct Verizon Account PIN? Or something else that didn’t match up correctly?

That would kill the port for sure.
irbki
New Poster

Re: Verizon to XFinity - Takes 4-5 for Activation?

It's certainly possible, although my Xfinity rep who called me said everything looked fine and it always takes 4-5 days to activate, which didn't sound correct to me. Sounds like it's time to call and be placed on hold again.

steve061768
Frequent Visitor

Re: Verizon to XFinity - Takes 4-5 for Activation?

Has anything changed in your online VZW account?