Unlocked Note 10 plus 5g imei check - unsupported

[ark1074]

Hi any one using unlocked Note 10 plus 5g phone with XM ?, i tried to check imei and it says unsupported, tried to repalce my note 8 with note 10 plus and cannot activate it. Can Xfinity add my imei to my account to make it work.

Surprised that Xfinity cannot support unlocked note plus 5g on their network.

Swapped my SIM to note 10 plus and it would not work, i get "Not registered to network" error.

TIA

[NEWcam30era]

Doesn't look encourgaging.  Follow link to previous thread > https://forums.xfinity.com/t5/Xfinity-Mobile/Unlocked-Samsung-Note-20-Ultra-not-compatible/m-p/33702...

[ark1074]

oh , not sure  on what criteria they allow and block the phones.  Thanks, hopefully with iphone 12 they start allowing other 5g phones.

[NEWcam30era]

FWIW, I just took delivery of a Samsung factory unlocked (U1 device) Note 20 Ultra 5G, and had no problems with my SIM swap (from my unlocked Note 10+). A lot of others (on the Xfinity Mobile forum) have reported difficulty with this. No problems for me. But I don't have the 5G SIM card and don't pay the extra $3/month/gig for 5G access (since it's non-existent here).