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Unlocked Note 10 plus 5g imei check - unsupported

New Poster

Unlocked Note 10 plus 5g imei check - unsupported

Hi any one using unlocked Note 10 plus 5g phone with XM ?, i tried to check imei and it says unsupported, tried to repalce my note 8 with note 10 plus and cannot activate it. Can Xfinity add my imei to my account to make it work.

 

Surprised that Xfinity cannot support unlocked note plus 5g on their network.

 

Swapped my SIM to note 10 plus and it would not work, i get "Not registered to network" error.

TIA

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Valued Contributor

Re: Unlocked Note 10 plus 5g imei check - unsupported

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New Poster

Re: Unlocked Note 10 plus 5g imei check - unsupported

oh , not sure  on what criteria they allow and block the phones.  Thanks, hopefully with iphone 12 they start allowing other 5g phones.

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Valued Contributor

Re: Unlocked Note 10 plus 5g imei check - unsupported

FWIW, I just took delivery of a Samsung factory unlocked (U1 device) Note 20 Ultra 5G, and had no problems with my SIM swap (from my unlocked Note 10+). A lot of others (on the Xfinity Mobile forum) have reported difficulty with this. No problems for me. But I don't have the 5G SIM card and don't pay the extra $3/month/gig for 5G access (since it's non-existent here).

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Contributor

Re: Unlocked Note 10 plus 5g imei check - unsupported

But does your voice over LTE work??

That's the feature that allows cellular data(ie. Web browsing etc) while on a call
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Valued Contributor

Re: Unlocked Note 10 plus 5g imei check - unsupported

Yes, VoLTE works.