New Poster
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1 Message
Tablet purchase
Hi I am trying to find out if the tablet I want is in stock in the Mansfield MA store without having to drive a half hour away , only to be told no . I want to check with the store in case I will need to go to a different store. Absolutely ridiculous to be told there is no direct phone numbers to call the store .
XfinityChrisL
Official Employee
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280 Messages
6 years ago
Hello 4macleod,
Thank you for contacting us through the Xfinity Forum. We greatly appreciate your time, and patience.
Regarding your question, we are currently in a testing phase for a direct contact number for our Xfinity stores. This is taking place in select markets in hopes of implementing the access to all locations.
As of now, visiting the store/s is the only available way to determine if the iPad model that you want is in stock. Know that we are continually assessing the services on offer to our customers. My apologies for the inconvenience that this has caused.
Let me know if you have any other questions.
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