TV ERROR03033 and no pics on phone

For the last month to month and half cannot text pictures when home. Now strange my TV gets 03033 error also. Been kn phone wirh support8 times. Finallysomeone said I have to download a new messanger app. Really I haveto do your job. And TV still stinks. No help from anyone orcompensation for trouble andmissed job attachments. They offered me 15 dollaes Wow