Thank you for letting us know what you are needing help with. I’m happy to assist. We can activate your S7 on a new number as a BYOD (Bring Your Own Device) service line.
When you get an opportunity, send me a private message with the first and last name of the account holder, the account number, and the last 4 digits of the stored payment method on file. You can send me a private message by clicking on my name ComcastChrisL and on my profile page you will see the send message button.
Once I authenticate your account, I’ll gain access to the details and take it from there. I’ll remain in touch with you with any needed follow-up.
Yoo hoo! ComcastChrisL! I sent you all that info. What marvelous things have you discovered? Don't sit on good news like that, the suspense is killing me!