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Swapping device

Regular Visitor

Swapping device

I need assistance with changing a device on my account.

Official Employee

Re: Swapping device

@johndoe2452 ,

I can help with changing your device.


Please reach out to me via private message.  Click on my name ComcastJaredB and from the profile page click on the blue ‘send a message’ button.  In your private reply please include the following information so that I may authenticate and access the account;

First and last name, mobile number, complete service address, and the last 4 digits of the pay method on file. 


Thanks again for your time and patience,



I am an Official Comcast Employee.
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Regular Visitor

Re: Swapping device

First post needed to enable PMs. Please disregard.