I appreciate your patience with this matter and I want to find a resolution for you. I’ll just need a few pieces of information and I can help you with this matter.
Please reach out to me via private message. Click on my name ComcastJaredB and from the profile page click on the blue ‘send a message’ button. In your private reply please include the following information so that I may authenticate and access the account;
First and last name, mobile number, complete service address, and the last 4 digits of the pay method on file.
Thank you for your time and patience,