Community Forum

Signal booster

PhilHays
New Poster

Signal booster

I recently bought a car with a Consumer signal booster.

 

How do I register this device for use with Xfinity Mobile?

ComcastChrisL
Official Employee

Re: Signal booster

Hello PhilHays,


We appreciate you reaching out to us through the Xfinity forum. I would be more than glad to assist you with troubleshooting this. Do you know who the manufacturer is for the signal booster? A brief search online rendered several signal booster makers for cars. Let me know who made your signal booster and what kind of phone you have and we can take it from there.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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konvajw
Contributor

Re: Signal booster

I read last year that Xfinity Mobile does not officially support (or register) cell phone signal boosters.  Is that still the case or have they changed their policy on registering and supporting cellular signal boosters?  Thanks.

PhilHays
New Poster

Re: Signal booster

How can I determine the manufacturer of the signal booster? The car is an Audi eTron.