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Screen locked and forgot password...

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New Poster

Screen locked and forgot password...

My dad managed to turn on the 6 digit screen lock on his iPhone and has no idea the code. Stores are closed, what is the fix for this?
He doesn’t have access to iTunes....
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Official Employee

Re: Screen locked and forgot password...

@Dgemelli99,

 

I’ve actually had to do this for my family members.  Here is a support link from apple.com if you forgot the passcode on your phone.

 

https://support.apple.com/en-us/HT204306

 

Good luck!  I hope this helps,

Jared


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