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I appreciate you reaching out. After looking into your question I also see that with the information you provided, your device is unfortunately incompatible with our network. I apologize for any confusion that may have been caused while you were researching this.
If you have any other questions or concerns, please don’t hesitate to reach out.
Sincerely,
Jared
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
