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Hello luapfrog,
Thank you for your contact. I’m happy to provide additional information. Such situations require that this be brought to the attention of the rewards center. The following link will take you to the website; https://xfinityrewardcenter.com/.
Once you are there, please submit your inquiry by clicking on ‘Contact Us’. You’ll need to fill out the form and indicate why you are reaching out. Let me know if you have any other questions. Thanks again!
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
