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Prepaid card not received

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Regular Visitor

Prepaid card not received

Hello,

 

I have not received the $100 Promotional prepaid card for the BYOD offer. I checked the xfinityrewardcenter website and it says it was shipped 9/18 but it has been over 10 business days and I have not received the card yet. Could someone take a look to track where the card is? Thanks.