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No voicemail notifications

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No voicemail notifications

I have a note 9, and any time I miss a call and a voicemail is left. I do not get a notification for the new voicemail until I go into the app and refresh. How can this be fixed?

Official Employee

Re: No voicemail notifications


Thank you for reaching out here on the Community Forum.  Not getting those notifications can be frustrating. 


It could be as simple as checking your notification settings on the phone or within the App itself.  I know with my phone I’ve turned a lot of the notifications off.  Please try going through these troubleshooting steps first and let me know if this is successful for you.


settings - notifications - click see all -turn on the notification you want on the app chosen




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