Community Forum
Thank you for reaching out here on the Community Forum. Not getting those notifications can be frustrating.
It could be as simple as checking your notification settings on the phone or within the App itself. I know with my phone I’ve turned a lot of the notifications off. Please try going through these troubleshooting steps first and let me know if this is successful for you.
settings - notifications - click see all -turn on the notification you want on the app chosen
Sincerely,
Jared
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
