Thank you for bringing you concern to our attention. Gladly, I will provide the information needed. As of now, the Note 10 has not been added to the list of compatible devices for our BYOD program.
Currently the only compatible Samsung Note devices for BYOD are the Note 8 and 9. It has not been determined yet, but given our current Note inclusion, I do anticipate that in the future we may include the Note 10 into BYOD.
I’ve included the link below in where you can check from time to time on the compatability, or you can reach back out to me for any updates. Thanks again!