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Never Received Visa Card

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New Poster

Never Received Visa Card

I activated two phones under the $250 Visa card offer per line. I'm still missing a gift card. Last week I called and they were vague as to the timeline I would receive the card... Any help is appreciated

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Official Employee

Re: Never Received Visa Card

Greetings, @DeeChosenWon! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you only received one of the gift cards. I can certainly have this looked further into. Please send me a PM with your first and last name so I may further assist you.

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
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Official Employee

Re: Never Received Visa Card

Hello, @DeeChosenWon. I have not heard back from you. If you still need assistance, please feel free to start a new public thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!