Community Forum

Need FEDEX label for Samsung A70 return

Highlighted
New Poster

Need FEDEX label for Samsung A70 return

I've been working with XFINITY support for over a week to get a return label.  This is the email they send:

HI DALE,
Here's a link to your shipping label
Thanks for contacting us to kick off the return of your product(s). Here's how to send us the goods:
  1. Pack the item(s) you are returning into a single box.
  2. Print your pre-paid shipping label and attach it to the outside of the box.
  3. Drop off the box at a FedEx Ship Center. You can also schedule a FedEx pickup by calling 1-800-GO-FEDEX and selecting the option "I'm using a label," then following the rest of the prompts.

For questions about your return, read our guide to returns and exchanges.

 

The URL for the label is http://fedex, which is not a valid URL

 

Anyone have the address to return the phone or XFINITY's 9 digit FEDEX account number so I can return the phone?

 

Highlighted
New Poster

Re: Need FEDEX label for Samsung A70 return

Just received a label from FEDEX.  The emails from XFINITY did not work.  Address for the return is:

 

Returns Processing Center

Xfinity Mobile Returns

4320 N Sylvania Ave

Fort Worth, TX 76137

(800)934-6489

 

To get credit you will probably need a tracking number... So just the address may not help you.