Community Forum

My iPhone can’t access internet while connected to xfinitywifi

New Poster

My iPhone can’t access internet while connected to xfinitywifi

The only WiFi I have available to me at the moment is the public “xfinitywifi” and for some reason, all of a sudden, it no longer works on my iPhone 6s. My phone will connect to it without any problems, but whenever I try to open an app it always says “no internet connection” or whenever I try to load a page on safari it says it “can’t establish a secure connection”. It acts like I have no connection at all while it IS connected. I even tried it from a different hotspot, it did the same thing. And I know it’s not my phone because I got WiFi from a restaurant and it worked just fine.

Please tell me why my phone can no longer use xfinitywifi correctly and what I can do to fix it. My phone can’t work without WiFi and so I’m having to use a family phone while at home. What can I do?