New Motorola Moto G 7 will only send and receive texts to a single phone number and will not do the same to a group of two or more. Any ideas on how to fix this?
Hi BarryNVa, thank you for reaching out to Xfinity Mobile through the Forum. I am sorry to hear that you are having some trouble with your group messaging. I can certainly provide troubleshooting help.
I have a few questions for you. Have you’ve already completed any troubleshooting steps this far? If so, what has been completed? Were you able to send a group message previously?
Can you please ensure your settings are set to allow group messaging? Here are the steps to confirm your settings are correct.
Please let me know if this helped. I look forward to hearing from you.
BarryNVa, thanks for the update! I am happy to hear it is now working. Please feel free to reach out for any future questions or concerns as we are here to help. I hope you have a good day, thank you for being the best part of Xfinity Mobile!