Mobile phone not being delivered

[JMy1]

Fedex not delivering phone , was supposed to be today , they sent me amessage saying Delivery exception Customer not available or business closed.  I am in  a 11 story apartment building.  They never called or sent email just email saying Customer not available or business closed grand rapids mi. has always had problems with fedex not delivering.  If this is like all the other times they will do this 2 more times and then tell me i have to go fedex pickup location to get it.

This virus thing has stopped most buses in this city so there is no bus going anywhere near their pickup loocation which on the border with another city.  I do not own a car.

There were no that's zero calls to my phone today thats ( 0).

Is there a support number to call to cancel the mobile phone  order if fedex  does what it has done  in the past ?

[snow7551]

for  some  realson   your  phone dos not  get  deliverd    fedex   will this return  your order too the warehouse   it came  from   so  there nothing   you need to  do  right now 

[JMy1]

My question where can i find comcast mobile support number I have answered it myself.  If anyone is in need of it here it is

888-936-4968

[JMy1]

I have already been billed 75.00 and it is automaticly taken out every month.  I dont want to be paying on a service i dont have.

[JMy1]

snow7551

Regular Contributor

‎05-06-2020 04:42 PM

Re: Mobile phone not being delivered

for  some  realson   your  phone dos not  get  deliverd    fedex   will this return  your order too the warehouse   it came  from   so  there nothing   you need to  do  right now 

Fedex has done this to me over and over the last 3 years here in grand rapids , mi.  They never call they park their truck right in front of the apartment building but never get out.  When you fedex here ingrand rapids mi , lady that answers the phone just laughs at you.

In 2019 we sat outside and oberved fedex park right in front of our building and send email no one home or business closed.  This happened at least 5 times.

[JMy1]

for  some  realson   your  phone dos not  get  deliverd    fedex   will this return  your order too the warehouse   it came  from   so  there nothing   you need to  do  right now 

Fedex has done this to me over and over the last 3 years here in grand rapids , mi.  They never call they park their truck right in front of the apartment building but never get out.  When you fedex here ingrand rapids mi , lady that answers the phone just laughs at you.

In 2019 we sat outside and oberved fedex park right in front of our building and send email no one home or business closed.  This happened at least 5 times.

[JMy1]

Just to give you a good idea on how fedex works here in grand rapids mi.  Last week i had a package that fedex sent me an email that said   they were going to deliver on thursday.  They delivered it on wednesday and did not even let me know it was being delivered .  I was not home so it sat by my door for several hours.  The shipper did not get a delivered notice and they contacted me to see if it was delivered.

[JMy1]

Another reason this message is bs is in michigan we are under stay at home lock down until may 28.  If you try to walk somewhere the police stop you ask you what you are doing out.  If in car they don't stop at all , only people walking.

[JMy1]

This is the next day and this is posted on the tracking page.  This was not there yesterday.

We made a delivery attempt: 05/06/2020 11:56 AM. Don't wait until the next business day for your delivery. Pick up your package(s) today after 05:00 PM at FedEx Facility: 5089 FALCON VIEW AVENUE SE . Click Manage Delivery below to take more control of your package(s).

No phone calls no emails no text messages.  So how exactly did they attempt delivery ?  There is a box on left wall in entranceway they just enter the apartment number and the resident buzzes them in.  There is also a sign telling people to do that above the box .

[JMy1]

Here is another example of fedex -

package shipped with fedex Thursday, March 26 still hasn't arrived tracking info shows this

Delivered Tuesday 3/24/2020 at 9:48 am it seems the package was delivered 2 days before it shipped. I never recived this item. This item is still wandering around in fedex's world somewhere.

[JMy1 · Accepted solution]

It was delivered yesterday afternoon.  simple activation and setup , lot easier than the att samsung.