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Mobile calls dropped after 30 minutes!

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New Poster

Mobile calls dropped after 30 minutes!

My iPhone 11 on Xfinity Mobuile network would drop the call every time its duration hit 30 minutes. I checked the settings on the phone and did see any that has to do with call duration, so I suspect it's an issue/limitation with the carrier. Does anyone encounter this issue? How do you get around it? Thanks.

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New Poster

Re: Mobile calls dropped after 30 minutes!

I have been having the same issue.  To be exact it is 30 minutes and 55 seconds.  I am using a samsung note 8.  The quality of the call is good and I  can always call them back to finish our conversation.   Would be nice for this to be fixed. 

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New Poster

Re: Mobile calls dropped after 30 minutes!

No answer from xfinity to this problem?
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New Poster

Re: Mobile calls dropped after 30 minutes!

I am also having the same issue and spent a LOT of time on the phone with tech support, but they can't seem to figure it out. This was on my iPhone 8 Plus. I just got the iPhone 11 and they sent a new SIM card, but the same thing is happening. 

 

Also, my voicemail is not set up on my phone and the specialist couldn't figure it out either. I'm beyond frustrated now that we are working from home.

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Frequent Visitor

Re: Mobile calls dropped after 30 minutes!

This just happened to my wife and her S8. Exactly 30 mins 55 seconds two times in a row (she was on a long phone call with a girlfriend).

No clue what to do. Phone is software up to date with the March 2020 patch.
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New Poster

Re: Mobile calls dropped after 30 minutes!

I’m having the same issue I have iPhone 11 and literally just got the phones a week ago and every call past 30 minutes it hangs up...called tech and they said I have to wait to register it 6 times in order for them to send out a new SIM card...it’s so frustrating
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New Poster

Re: Mobile calls dropped after 30 minutes!

I have the same issue.  After I've been on the phone awhile - my phone will just drop the call.  It's very frustrating.  I haven't reported it yet - I was hoping it would just go away.  But I am going to have to report it.  

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Frequent Visitor

Re: Mobile calls dropped after 30 minutes!

It just happened again to my wife. Same S8 phone. 30:55 into a call and it dropped.

 

??????