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Issues with WiFi and Cellular

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New Poster

Issues with WiFi and Cellular

Does anyone else have issues with their phone staying connected to WiFi-calling?

I have poor cellular coverage where I live, and since I’m working from home, I rely heavily on WiFi-calling.

While my Xfinity internet seems to be stable, I frequently get disconnected from XM Wi-fi and my WiFi calls drop. I have to manually turn off the WiFi on my phone and then turn it back on, which it will then connect back to it for a few minutes. If I slightly move my phone, the connection is lost.

I have tried so many troubleshoots and nothing workings for long. I’ve tried forgetting my WiFi network, resetting network settings, restarting my phone, removing WiFi assist, and nothing seems to stick.

Is there something I’m doing wrong or does this sound like damage to my phone? I have an iPhone 8 Plus and I’m ready to upgrade but I’m afraid to if a new phone will still have these same issues.
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Problem Solver

Re: Issues with WiFi and Cellular

I suggest that you focus on your WiFi Router. This includes its location, the number of devices connected, the default channel, 2.4 versus 5 GHz, and so on. TVs, microwaves, and other appliances can cause problems. Google suggestions for the best WiFi experience. 

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New Poster

Re: Issues with WiFi and Cellular

I'm in the same boat, and pretty sure it's something to do with iOS 14.0.1 if you recently updated to it. My phone is essentially a paper weight now -- no cellular signal, wifi calling drops with a call failure after 5 seconds - 1 min max, etc. I have an iPhone X -- my daughter and wife who are still on iOS 13.x and using an iPhone SE and 8 have no issues whatsoever, which is how I was until the day I installed the update.

 

 

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New Poster

Re: Issues with WiFi and Cellular

I did recently upgrade to the new iOS! I have noticed the issue still occurred before updating, but it’s definitely been worse since I have updated. I wish there was an easier way to restore to an older iOS.