Issues With Xfinity Mobile and/or my LG Stylo 5 Smartphone

[sherlock2667]

A couple of issues:

1) Until 1 or 2 days ago, whenever I received a phone call, if the callers name was in my phone, I was here "<name is calling" or a message to me stating who was calling,  It has stopped identifying who ia calling.

2) I just installed a motion detecting security system outside my apartment. When motion is detected, I get notification on my Xfinity LG Stylo 5 smartphone. The only way I can get out of the app is to restart my LG phone.  This app is not the only app that does this.  My Indianapolis Colt's season ticket spp does the same thing.  Why??

Thanx in advance for any help/advise.  Have a great day.

[rightfooted]

To get out of an app, touch the Home button.

[sherlock2667]

I have received no replies.

[sherlock2667]

The home button doesn't exist in the apps I can't exit out of.

[rightfooted]

The home button is the little circle at the bottom of the screen.

[sherlock2667]

Thanx but I do know what/where the home button is & it's not there.  Why can't I post a .jpg image??  I have a jpg image of my LG Stylo 5 screenshot but this site won't let me post.

[sherlock2667]

Here's what I see.

[sherlock2667]

Thr only way I can get out of this screen is to restart my phone. No home button as you can see.

[rightfooted]

Try tapping the little house on the bottom left.

[sherlock2667]

Already tapped the little house with no results. As aways, have to restart my phone.

[rightfooted]

I found this page in the Stylo 5 user guide. Maybe the home touch buttons are set to hide for those two apps to allow full screen. When you're in either of those apps, try dragging the bottom of the screen upwards and see what happens.

[sherlock2667]

You are AWESOME. All fixed.  Thanx so very much. Have a great day & thanx again. A+++++++