sherlock2667's profile

Contributor

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102 Messages

Sunday, June 21st, 2020 6:00 AM

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Issues With Xfinity Mobile and/or my LG Stylo 5 Smartphone

A couple of issues:

1) Until 1 or 2 days ago, whenever I received a phone call, if the callers name was in my phone, I was here "
2) I just installed a motion detecting security system outside my apartment. When motion is detected, I get notification on my Xfinity LG Stylo 5 smartphone. The only way I can get out of the app is to restart my LG phone.  This app is not the only app that does this.  My Indianapolis Colt's season ticket spp does the same thing.  Why??

Thanx in advance for any help/advise.  Have a great day.

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Expert

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1.4K Messages

5 years ago

To get out of an app, touch the Home button.

Contributor

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102 Messages

5 years ago

I have received no replies.

Contributor

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102 Messages

5 years ago

The home button doesn't exist in the apps I can't exit out of.

Expert

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1.4K Messages

5 years ago

The home button is the little circle at the bottom of the screen.

Expert

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1.4K Messages

5 years ago

Try tapping the little house on the bottom left.

Contributor

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102 Messages

5 years ago

Thanx but I do know what/where the home button is & it's not there.  Why can't I post a .jpg image??  I have a jpg image of my LG Stylo 5 screenshot but this site won't let me post.

Contributor

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102 Messages

5 years ago

Thr only way I can get out of this screen is to restart my phone. No home button as you can see.

Contributor

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102 Messages

5 years ago

Here's what I see.

1 Attachment

Contributor

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102 Messages

5 years ago

Already tapped the little house with no results. As aways, have to restart my phone.

Expert

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1.4K Messages

5 years ago

I found this page in the Stylo 5 user guide. Maybe the home touch buttons are set to hide for those two apps to allow full screen. When you're in either of those apps, try dragging the bottom of the screen upwards and see what happens.

 

stylo 5 38.PNG

Contributor

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102 Messages

5 years ago

You are AWESOME. All fixed.  Thanx so very much. Have a great day & thanx again. A+++++++

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