Is there any problem upgrading if your old phone was a BYOD?

D-man · ‎08-09-2020

I began service with Xfinity 2 years ago by transferring an iPhone from Verizon and want to upgrade that phone now. Is it just as simple as ordering a new one online from xfinity? The reason why I ask is because I thought I remembered reading issues with that on here a while ago, but hopefully that has been resolved or I am mistaken.

rightfooted · ‎08-10-2020

Yes, you can replace your old phone that's paid for at any time.

https://www.xfinity.com/mobile/support/article/how-to-upgrade-replace-device

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Is there any problem upgrading if your old phone was a BYOD?

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