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Internet Service Address is wrong

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New Poster

Internet Service Address is wrong

I went to add a line to my existing Xfinity mobile account and my old Internet address was listed when I went to check out. All of my accounts are up to date with my current address. I called customer support and they said my current address is showing. I cannot change the address from my old address, and I cannot have my phone shipped there.
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New Poster

Re: Internet Service Address is wrong

I have this same exact issue, it’s very frustrating.