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How to contact xfinity mobile support?

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New Poster

How to contact xfinity mobile support?

I want to unlock my phone.  The support pages say to contact xfinity support to do so.  The options are chat (which is a robot and never connects you to a person), this formum, and redit.

 

Is there a way to actually connect with a person who can unlock my phones?

 

 

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Contributor

Re: How to contact xfinity mobile support?

I always have great luck with the chat feature to unlock my phones.  Just put in unlock phone and the robot will give you options.  Then put in agent and there should be an option to connect to a live chat agent.  A few weeks ago, it took about 10 minutes on chat and my iPhone was unlocked.