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Hassle with the credit check

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Hassle with the credit check

I am trying to become Xfinity mobile customer, but the credit check really bothers me going forward. 

While researching about the issue, I found following post.

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ComcastKenF
   
Official Employee
Re: Why credit check is hard pull?!!

 

tjlvtao, Lakino is correct. Hard pulls cannot be removed. Apologies for the confusion on our end. Some XFINITY Mobile Customers do have to go through a credit check process to qualify for service and these are hard pulls. 

 

While we cannot remove the pull, I can submit a request to have it masked. Please send me a private message with your name, address and account number for help. 

 

KenF

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Thanks