Data saver

How do I turn on data saver? 2 of my three lines offer the data saver option through the app, but my 3rd line doesn't even have the option available. They are all iPhones. I've also logged into my account online and the data saver option is not showing on that 3rd line. Any ideas?

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Responses

PeteMitchell

New Poster

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2 Messages

4 years ago

Yes, it’s an iPhone 12 and we are on a by the gig plan.

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rightfooted

Expert

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1.4K Messages

4 years ago

Is the 3rd line using a 4G device, and is it on the By the Gig plan?

https://www.xfinity.com/mobile/support/article/data-saver

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rightfooted

Expert

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1.4K Messages

4 years ago

I'm not personally familiar with iPhones, but https://www.xfinity.com/mobile/shop?category=device&brand=apple&page=1 shows the iPhone 12 is a 5G device, so it wouldn't have Data Saver. Are your other two iPhone 12s too?

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